Today, over a billion people around the world are on the move either across borders or within their own countries. When crossing borders, language barriers between migrants and border officials officials are a challenge, especially when no interpreters are available on site. Effective communication in situations of first contact is key to respecting, protecting and fulfilling migrant’s rights. To help officials communicate with migrants when no direct interpretation is available IOM – The UN Migration Agency developed MiTA - The Migration Translation Application. MiTA – is a mobile application that enables basic communication between border officials and migrants.
With the support of the Ministry of Foreign Affairs of Norway, IOM, under its EMERGE Project, added Georgia and Armenian to ensure usefulness of the App for Georgian border officials and other staff of the Ministry of Internal Affairs, who frequently come in contact with migrants.